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Technology & AI Operations Lead

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Patient Capital Management is a high-integrity investment firm focused on disciplined, long-term decision making. We are seeking a technically strong, detail-oriented operator to improve how we use data, systems, and AI across the firm.

This is an execution-focused role. You will connect data sources, implement tools, build reports, and improve workflows so the team can operate more efficiently and make better-informed decisions. You will be trusted with critical systems and sensitive data and expected to move quickly without sacrificing accuracy.


Core Responsibilities:

1. Lead Our AI Transformation

  • Integrate AI tools into investment research and operational workflows
  • Identify opportunities to automate and accelerate analysis without sacrificing rigor
  • Ensure AI tools are used effectively and responsibly across the firm

2. Connect and Operationalize Data

  • Integrate core financial data sources (Bloomberg, ICE, internal systems) into usable workflows
  • Build pipelines and tools that turn raw data into actionable insights
  • Develop custom reporting solutions within systems like APX

3. Upgrade Our Commercial Engine

  • Enhance and optimize Salesforce to improve speed and effectiveness of the sales process
  • Build tools and automations that reduce friction and increase conversion

4. Own Core Technology Infrastructure

  • Oversee desktops, systems, and vendors to ensure reliability and security
  • Maintain high-integrity access to sensitive financial data
  • Troubleshoot issues quickly and thoroughly 

5. Be a Force Multiplier

  • Train team members on new tools and workflows
  • Continuously look for ways to improve efficiency and output
  • Operate with urgency while maintaining precision

Who You Are:

  • Extremely high integrity—you can be trusted with sensitive data and critical systems
  • Fast and detail-oriented—you move quickly but get things right
  • A self-starter who thrives in a high-expectation environment
  • Comfortable learning new systems independently (APX, Salesforce, AI tools, etc.)
  • Technically capable across data, systems, and automation

Basic Qualifications:

  • Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field
  • Familiarity with enterprise systems and IT infrastructure
  • Proficiency in Python and SQL for data integration, automation and reporting
  • Ability to work with APIs and integrate external data sources into AI and automation workflows
  • Strong problem-solving ability and comfort working across both modern and legacy systems

Preferred Qualifications:

  • Experience working with financial data or investment systems
  • Exposure to AI tools, automation, or data pipelines
  • Experience with Salesforce or similar CRM systems
  • Experience with portfolio/accounting systems (e.g., APX)
  • Experience building or modifying reports using SQL-based or proprietary reporting tools
  • Ability to quickly learn and work within legacy systems and reporting languages

What We Offer:

  • Meaningful responsibility from day one
  • Direct impact on the future of the firm
  • Exposure to both investment and operational leadership
  • Competitive compensation including long-term alignment

Additional Information:

  • This role requires on-site work or support

Requirements:

  • If interested in the opportunity, please email a resume and cover letter to careers@patientcm.com

Submit Resume and Cover Letter

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Onsite in Baltimore, MD

Full-time

SUBMIT RESUME, COVER LETTER